Fail Fast or Just Fail?
I used to keep a sticker on my laptop that said “Fail Fast.” It looked brave in meeting rooms and felt wise after product funerals. I shipped in a hurry, pivoted with flair, and wore burn rate like a badge of honor. If speed were a virtue, I thought I was righteous.
Products died in a rush of signups that never activated. We moved features like furniture. Nothing fit. Another Product starved under a buffet of A/B tests that answered polite questions and dodged the real ones. And yet, another raised money for the wrong reason: to outrun our own confusion. Each time I posted the same post-mortem, the same promise to learn, the same itinerary for the next sprint.
What we all called pace now really seems like a panic with better branding. The reset did not come with a quote on a slide. It came on a Tuesday night in a rented kitchen, wiping condensation off a kettle.
I wrote in a little notebook, “No more speed for its own sake. Learn quickly. Commit slowly. Build only what compounds.”
Speed felt like booking a domain at breakfast, and launching three landing pages before lunch. It felt like a tidy dashboard and a noisy Twitter feed. It felt like changing two variables and pretending I had learned one thing.
Speed did not look like staying on a call when a user went silent and said, “I do not trust tools that change every week.” It did not look like deleting two thousand lines of clever code, so the next thousand could be simple. It did not look like telling an investor, “Not yet. I do not know enough.” The sticker told me to move. The work asked me to listen.
The Pivot Parade I Will NOT March Again
I used to pivot like a tourist. New city every quarter. New market, new story, new acronym. I carried the same misunderstandings into fresh neighborhoods and mistook novelty for progress.
The first real change was minor, but it was much harder. I stopped switching maps and learned the streets. I chose one problem big enough for a decade and close enough to touch. I wrote the sharp question for the next week and erased everything that did not serve it. Momentum arrived when the work stopped flinching.
A Scene from the Slow Lane
We launched a simple product. The idea was familiar. The promise was clear: reach first value in minutes, then learn the craft at a steady pace. The early weeks were quiet. No campaigns. No feature buffet. I stayed close to users each day. I read tickets. I watched sessions. I wrote decisions in plain language: what we chose, why it mattered, and when to revisit them.
One rule set the pace. Every change must make the next experiment cheaper than the last. We standardized the foundations. We instrumented the product. Tests explained their failures without drama. People slept. Soon, the numbers held steady. Newcomers reached a meaningful outcome quickly and returned. The base was small. It was real. It grew because it was real.
What Endures
Endurance is a sustainable pace with compounding advantage. It is taking reversible steps quickly and irreversible steps only with proof. It protects code health and customer trust, much like cash.
The quiet mechanics. Nothing here is loud. Everything here compounds.
- I prewrite success criteria and stop rules before I ship. I accept outcomes I do not like.
- I measure retention and time to value before celebrating top-of-funnel success.
- I schedule maintenance on purpose. Friday afternoons belong to refactors, migrations, and deletions.
- I keep a “done” list next to the “to-do” list so progress stays visible when the novelty fades.
- I share the theme for the quarter, the bet for the month, and the one sharp question for the week with the team.
The Experiment That Taught Me to Shut Up
We argued for days about a new onboarding step. I wanted a cinematic tour. My colleague wanted a blank page and a nudge. We wrote the hypothesis, specified the sample size, duration, and threshold. We shipped both.
The blank page won. We deleted the tour. We wrote down why. We moved on without the victory dance or the wounded pride. The pace felt strange at first. It felt like maturity later.
The Customers I Almost Lost
Two early users churned without a word. Old me would have chased replacements. New me asked them to talk. Both said the same sentence in different ways: “I did not know what success looked like after day three.”
We drew the missing map and mailed it to every cohort. Here is the next meaningful outcome, along with the indicators that you’ve achieved it, and here are the strategies that others use to get there faster. The replies were short. “This helped.” They were the right kind of short.
The Day Speed Stopped Being a Goal
Speed became a byproduct of clarity. Cycle time dropped because there was less rework. Incidents decreased because observability was already in place before the features were implemented. Meetings shrank because decisions were legible. Hiring got easier because candidates could see a system worth joining. Revenue did the thing revenue does when you earn it.
Field Notes for Founders Who Like Scars
- Move the smallest unit that can prove or disprove your thesis. Not the unit that looks impressive in a deck.
- Decide fast on reversible choices. Change slowly on irreversible ones. Write both down.
- Put paved roads under experiments so each new test gets cheaper.
- Measure activation quality, time to value, and retention by cohort before you touch acquisition.
- Archive every test in a page anyone can read in three minutes: hypothesis, design, result, decision, and debt notes.
- Pair each experiment with a cleanup task and a date. Keep your future fast.
- Say NO to work that does not advance the quarterly theme. Say it out loud.
What to keep, what to discard
Keep curiosity. Maintain the habit of talking to customers even when you don’t need anything. Keep the notebook you reach for at night. Keep the boredom that comes from systems that work.
Discard hustle theater. Discard Cargo-Cult testing on tiny traffic. Discard roadmaps that reboot every quarter. Discard the identity wrapped around being the founder who never sleeps. The company needs a builder, not a martyr.
I did not stop failing. I stopped failing the same way. The sticker is gone. The sentence remains.
Learn quickly. Commit slowly. Build what compounds.
If you get the system right, speed shows up on its own. If you get the system wrong, speed only helps you arrive at failure sooner. The work is not to fail fast or fail slow. The goal is to build a company that can thrive through its own learning and turn patience into an edge that others cannot replicate.